HELLO

We are Jacinta Fox, a customer first, full service digital agency.

We bring together experts in digital marketing to bring your business to life online with tangible results.

The best digital strategy blends strategic SEO with good design and audience driven insights. In a crowded digital market, we create the space for you to connect with your customers and achieve real growth.

Let’s chat.

JACINTA FOX

Director

Services

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  • See your business with a fresh perspective and turn opportunities into measurable growth.

    We’ll take a close look at your website, digital assets, and the overall customer experience. This includes reviewing your customer journey, competitor activity and analysing real-time data to spot where there are any missed opportunities in your conversion process.

    You will receive a detailed strategy, including campaign setup, budget recommendations, and how we plan to manage your accounts to drive performance and revenue growth.

  • Our goal is to help your brand sell itself.

    Good brands communicate vision, trust and a level of expectation that resonates with audiences in meaningful ways.


    Brand Design & Guidelines

    Your brand is how people connect with you, we help you build a brand that tells your story, reflects who you are, and resonates with your audience. By crafting clear brand guidelines, we ensure your visual identity, tone, and messaging remain consistent, authentic, and impactful across every interaction.


    Strategy Development

    We take the time to get to know you and your goals, then create a plan that makes sense for your brand. Whether you're looking to grow your audience or boost sales, we craft a strategy that aligns with you.


    Marketing Campaigns

    By blending creative thinking, data insights, and strategy, we create campaigns that not only drive traffic but also build your brand and convert leads. Whether it’s boosting awareness or driving sales, we make sure every campaign is a step towards your goals.

  • Campaign Creation

    From subject lines to call-to-actions, we craft each part of your email campaign with purpose, ensuring your brand’s voice is heard at the perfect time. Whether you’re aiming to boost sales, highlight a new product, or engage your subscribers.


    Automated Flows

    Our automated flows help you connect with your customers at key touchpoints throughout their journey with your brand. By curating personalised emails, we ensure your subscribers receive the right message at just the right time through automated sending.


    Setting up templates

    Your emails should look as good as they read. We create custom email templates that combine design and clear calls-to action making it easy for your subscribers to know exactly what to do next. Whether it’s a one-off campaign or a recurring newsletter, we’ll set you up with templates that make email marketing simple and effective.


    Segmentation

    We help you segment your email list based on behaviours, preferences, and demographics, allowing you to send personalised messages that feel personal.

    List Growth

    We focus on attracting subscribers who are genuinely interested in your offerings through strategic lead magnets, content offers, and optimised sign-up forms.


    Migration from Email Marketing Platforms

    Take the stress out of moving email platforms. We manage the entire migration for you, ensuring that your data, templates, and subscriber lists move over seamlessly. 

    Email Security - DMARC, DKIM, SPF

    Ensuring the security of your emails is essential for both deliverability and brand trust. We implement DMARC, DKIM, and SPF protocols to safeguard your emails against phishing and spam filters, ensuring your emails land in inboxes and build credibility.

  • Build social communities that believe in your business.

    We help businesses get the best from social media by thinking strategically about their audience, competitors, messaging and tone of voice — and that’s just the beginning.


    End-to-end social media management including strategy, campaigns, content, and social shopping.

    Facebook Ads

    Facebook is universal and competition for attention is hot. Employing social and ecommerce insights, we create and deliver bespoke Facebook ad campaigns that cut through the mix, hitting audiences when and where it counts.


    LinkedIn Ads

    To ensure you never miss a B2B opportunity — wholesale, collaboration, or R&D — we put your business in front of key professionals and decisions-makers. Your unique business goals will determine our approach to Linkedin strategy.


    Instagram Ads

    Instagram is an opportunity to showcase your brand, products and story to key demographics. Whether it's growing your following, managing/creating persona driven media or commanding attention through paid ads — we have your Insta bases covered.


    Pinterest Ads

    With Pinterest’s unique ability to target users based on their interests and intent, we help ensure your ads reach the right people at the right moment, driving traffic and conversions. From campaign setup to performance tracking, we manage every step of the process.

  • Google Ads are a powerful and profitable tool in the right hands.


    Immediate, ultra-fast and highly targeted — if you’re not using Google Ads to generate leads and sales you are missing out on a great opportunity. 

    We turn past website visitors into paying customers by delivering ads that build trust, awareness and opportunity within a user's online routine.


    Search Ads

    If someone is searching your product or service, we ensure your business is there, front and centre, to deliver a solution.


    Display Advertising

    We use digital insights and rich content to expose your business to preferred audiences as they browse the web and use their favourite mobile apps.


    Performance Max

    We use smart targeting techniques to ensure your ads reach potential customers across various platforms through Performance Max, an all-in-one campaign solution that taps into multiple Google ad channels like Search, Display, YouTube, Gmail, and Discover.


    Shopping

    From paid shopping ads, to search ads — we make sure your business and its inventory are fully integrated and geared toward maximum exposure across the Google Ad suite.

  • Through our partnership with Elemental we collaboratively provide comprehensive Shopify Website custom builds and support.


    Design & UX

    A website’s design isn’t just about looking good—it’s about creating a seamless experience for your visitors. Elemental’s designers craft custom, aesthetic and user friendly websites that reflect your brand and resonate with your audience.


    Shopify Development

    Whether it’s custom app development or theme tweaks, the team at Elemental can tailor every solution to suit your business needs, optimising for speed, security, and functionality.


    Commercial Shopify Support

    Elemental’s commercial support includes ongoing maintenance, updates, and troubleshooting, so your store runs smoothly and your business stays on track without the technical hassle.


    Platform Migration

    Elemental takes care of the entire migration process—from moving your data to ensuring everything functions seamlessly on the new platform. After the move, we offer continued support to ensure everything’s running as it should be.


    Conversion Rate Optimisation

    Elemental can analyse your website’s data to uncover opportunities for improving conversions. From A/B testing to analysing user behaviour, our strategies help maximise your website’s potential, turning more visitors into paying customers.


    Shopify System Integrations

    Your Shopify store can work even smarter with the right integrations. Elemental will connect your store to functional marketing tools ensuring everything operates seamlessly and your data stays secure.


    International Expansion

    Ready to take your Shopify store global? Elemental helps businesses expand internationally by leveraging Shopify’s powerful features like custom markets, pricing by region, market-based payment gateways, and localised storefronts to deliver a tailored shopping experience for customers around the world.

  • Good SEO gets you noticed, great SEO keeps you on top. 

    We create custom SEO packages that get your business leading search results in highly competitive markets.


    SEO Audit

    We undertake a detailed review of your website, site architecture, content, competitors and current rankings to establish a winning SEO strategy.

    SEO Strategy

    SEO, or search engine optimisation, is the process of organising a website and its content in a measured and predetermined way to improve search engine rankings — and the chance that a searching customer will discover you. A sound SEO strategy ensures that every piece of content you create, both now and in the future, is aimed at what people are searching for.

  • We make it easy for you to stay on top of everything with our live dashboard. This custom-built dashboard gives you real-time insights into your performance, from traffic and conversions to sales and engagement metrics. You’ll have a clear, up-to-date picture of how your campaigns are performing, so you can make informed decisions quickly.

Kind WORDS

“We have been working with Jacinta Fox for around 5 years, and in that time the lovely, warm and friendly team have helped us to grow our business by always being in the background helping us to achieve our digital goals. As an online business, they have helped us to grow the numbers of subscribers to our newsletters, optimise our website for the best user experience and have provided excellent strategy and execution around our digital advertising.

I highly recommend Jacinta and her team for small business looking to grow their online sales and presence and for anyone looking to extend their team by outsourcing these specialised areas. Jacinta Fox will become an extension of your own team, treating the business as if it were their own, and a valued asset in the digital space.”

- Kate & Prue

“We love working with Jacinta Fox!

The team is so easy with clear communication and feedback.

We have really got no interest in learning about SEOs and SM marketing etc

so finding a great fit with JF has been a godsend.”

- Josie & Sophie

“Partnering with JF as our marketing team to plan and produce our content strategy has significantly increased our site visits compared to previous years. Their service is prompt and efficient, making them a great company to work with.”

- Rob & Claire

“We have used the services of Jacinta Fox for our marketing and couldn't be happier. We were very surprised at the market reach once we got them on board. 

We did try to do this ourselves but found it far too time consuming and at times frustrating. Having JF on board freed us up and removed all the frustration. 

Every decision they recommend is as if they own the company and always provide recommendations on how we can do things better. They constantly keep up with new marketing technologies to gain the best market reach for our budget. 

We highly recommend their services. You won't regret it.”

- Joel & Laura

“Jacinta's impact on our business has been transformative. She envisioned our long-term success before we had a clear vision, laying the groundwork for our growth. Her ability to simplify marketing concepts, and teach us, gave us confidence and she consistently exceeded expectations, going above and beyond our initial agreement. Even after four years, her support and connections continue to be invaluable.

Jacinta saw the potential in our "Between Two Beers" podcast before we did, contributing significantly to its success. Her eye for detail and competency make her an exceptional marketer and we'd recommend her to any business looking to reach the next level.”

- Steven

“Jacinta was instrumental in our shift to Ecommerce at Fish City; she has a great knowledge of ecommerce platforms and Marketing. She has a wonderful demeanour and gets on well with the team, she knows when to push and when to back down. Jacinta always thought about things from the business’s perspective which is very helpful. Jacinta has a magnificent understanding of what a customer should experience whether in store or online, and she helped the teams at both businesses lift their standards considerably.”

- Ross & Max

AVS

“JF digital marketing expertise has significantly boosted our online visibility, driven more traffic, and helped us convert leads into customers. The team at JF took the time to understand our unique needs and built a strategy that delivered outstanding results.

Their paid ad campaigns were particularly strong, delivering impressive results and maximising our return on ad spend. They also laid strong SEO foundations, ensuring our long-term success in organic search rankings when we updated our website. We highly recommend JF for any business looking to grow their digital marketing efforts and see real, measurable growth.”

- Lewis

“We've been working closely with the JF team to establish strong marketing foundations for our business, and their collaborative approach has been invaluable. Their expert guidance, combined with their willingness to work side-by-side with our internal team, has allowed us to grow our skills and confidence in executing our marketing strategies. The partnership with JF continues to be a great experience, and we are excited to keep building our marketing efforts together.”

- Matt & Tim

“Working with the JF team to set up our e-commerce store's SEO was a great experience. They expertly optimised our site, making it search engine-friendly, and created compelling copy.

They also connected us with a photographer who perfectly captured our brand’s essence. We recommend the JF team to anyone looking to enhance their online presence!”

- Bruce & Lisa

VENT NZ & AU

"Working with JF has helped us build our digital marketing footprint. Their expertise in tracking and analysing has provided us with valuable insights that allowed us to tailor our marketing strategies more effectively. As a result, we've seen a significant increase in engagement with our customers to support our sales team. The JF team is not only knowledgeable but also dedicated to our success. We highly recommend JF to any business looking to optimise their digital marketing.

- Lewis & James

“Jacinta was incredibly helpful & supportive in our new website build and helped us establish the essential marketing foundations that our internal team could build on. Her expertise and guidance made the process smooth and efficient, enabling us to hit the ground running with our digital marketing efforts.

We are grateful for her support and would highly recommend her to any business looking to set up a strong marketing framework.”

- Emma & Kate

TEAM

A down to earth approach backed by expertise from around New Zealand & Australia.

  • Founder & Director.

    Before establishing Jacinta Fox, Jacinta owned a successful e-commerce business. Her experience comes from real-world online success, and she started Jacinta Fox to share her in-depth marketing and e-commerce knowledge with other business owners striving for growth.

  • Director & SEO.

    Mitchell has well and truly clocked SEO. A master at digital audits, Mitchell’s insights and competitor analysis from technical tweaks to content ideas, create opportunities for growth that see our clients’ traffic thrive under our careful watch.

  • Unicorn.

    Charlotte connects the dots between each digital discipline. Leaving no detail unturned, Charlotte keeps the team in check and ensures project delivery runs smoothly. A master timekeeper, and expert level organiser, where would we be without Charlotte.  

  • Digital Performance.

    Val is the secret sauce behind the scenes when it comes to ad spend and reporting. Val has a wealth of knowledge across Google, Meta & Pinterest, and you’ll always find her on the go, there is no setting and forgetting around here, Val is optimising ads based on real-time audience knowledge to achieve the best results for your investment. 

  • Copy & Strategy.

    Lucy brings a unique mix of brand strategy and purpose driven copywriting to Jacinta Fox. With a love of consumer behaviour and a postscript (because you know you’ll always read it), she delivers digital strategy designed for growth and creative, sales driven copy that cuts through the clutter online.

  • Email Pro.

    Ben’s EDM knowledge and love of the platform is unmatched. With ever evolving email ‘rules’, Ben deftly works the system to ensure your emails are destined for revenue growth, not the spam folder.

  • Designer.

    Bron is our experienced graphic designer. A creative at heart who works across multidisciplinary design from digital to illustration. Bron will amplify your brand identity across the digital space or work with you to create new assets that speak to your customers online.

  • Jason - Shopify Specialist & Founder of Elemental.

    Jason and the team at Elemental are all about helping e-commerce stores and brands with their Shopify websites - from design and development to ongoing growth and support. As one of the original Shopify NZ experts they have years of experience, they’re easy to work with and truly understand your business needs.

  • Lisa - Professional Photographer & Content Creator

    For Lisa, it’s about finding the story and emotion in every shot - whether it’s a person, a product, or a place. Her work makes you feel something, turning simple moments into images that truly connect. Lisa’s ability to adapt to different briefs and bring a creative vision to life has made her a trusted collaborator for clients. 

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